Refund Policy

---

No-Refund Policy

Introduction

Thank you for choosing www.YvieM.com! This No-Refund Policy outlines the terms and conditions under which we operate our no-refund policy. By making a purchase on our website www.yviem.com, you agree to the terms of this Non-Refund Policy. If you do not agree with any part of this policy, please do not make a purchase.

1. General Policy

All sales made on www.yviem.com are final. We do not offer refunds for any products or services purchased through our website. This policy applies to all customers and transactions without exception.

2. Exceptions

In certain exceptional circumstances, we may consider a refund request. Such cases will be reviewed on a case-by-case basis and are subject to the sole discretion of www.yviem.com. Exceptional circumstances may include:

• Product Defects: If a product is defective or damaged upon receipt, please contact us within 3 days of receiving the product. We may require photographic evidence of the defect or damage.
• Service Not Delivered: If a service you purchased was not delivered as agreed, please contact us within 3 days of the scheduled delivery date.
• Duplicate Charges: If you believe you were charged twice for the same product or service, please contact us immediately.

3. Process for Refund Requests

To request a refund under the exceptional circumstances outlined above, please follow these steps:

1. Contact Us: Send an email to littlegirllostseries@gmail.com with the subject line "Refund Request - [Order Number]".
2. Include Details: Provide detailed information about your order, including the order number (if applicable), date of purchase, and a description of the issue.
3. Evidence: Attach any relevant evidence, such as photographs of defective products or screenshots of duplicate charges.

4. Review and Response

• Review Period: We will review your refund request within 7 business days of receiving it.
• Decision Notification: You will be notified of our decision via email. If your refund request is approved, we will process the refund within 10-14 business days.
• Refund Method: Approved refunds will be issued to the original payment method used for the purchase.

5. No Refunds for Change of Mind

We do not offer refunds or exchanges for change of mind. Please ensure that you carefully review your order before completing your purchase.

6. Contact Us

If you have any questions about this Non-Refund Policy or need further assistance, please contact us at:

• Email: littlegirllostseries@gmail.com

7. Policy Changes

We reserve the right to modify this Non-Refund Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. It is your responsibility to review this policy periodically for any updates.

By making a purchase on www.yviem.com, you acknowledge that you have read, understood, and agreed to this Non-Refund Policy.

Thank you for your understanding and cooperation.

Sincerely,

Yvie M., LLC